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Privacy Policy

Last Updated: September 2025

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At Seaborn Health, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Protection Act (PHIPA) of Ontario.

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1. Information We Collect


When you use our Site to submit inquiries, we may collect:

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  • Full Name

  • Email Address

  • Phone Number

  • Comments/notes (which may include health concerns if voluntarily provided)


In addition, we automatically collect anonymized website usage data through Google Analytics. This may include your IP address, browser type, pages visited, and time spent on the Site.

 

2. How We Use Information


Your information may be used to:​

 

  • Respond to appointment and product inquiries

  • Confirm and schedule appointments through JaneApp

  • Send appointment reminders via SMS/email (managed within JaneApp)

  • Provide you with clinic updates, newsletters, and promotional offers (with consent)

  • Improve our website and services through analysis of visitor behavior

 

3. Sharing of Information

 

We do not sell, rent, or trade your personal information. Your information may be shared only in
the following cases:

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  • With JaneApp, for scheduling and secure communication purposes.

  • With service providers who assist in operating our website (e.g., Wix, Google Analytics).

  • If required by law, regulation, or court order.


4. Data Storage & Security

 

  • Inquiry data is transferred into JaneApp and stored on password-protected devices with access restricted to authorized staff only.

  • We employ administrative, technical, and physical safeguards to reduce the risk of loss, misuse, or unauthorized access to your data.

  • While we strive to protect your information, no method of transmission over the internet or storage system is 100% secure.

 

5. Consent & Withdrawal

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By submitting your information, you provide consent for us to collect, use, and store it as described.​

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  • You may withdraw consent for communications at any time by contacting us at info@seabornhealth.com

  • You may unsubscribe from newsletters or promotional emails using the unsubscribe link in the message.

  • Appointment-related SMS/email reminders are required for certain services but can be managed through JaneApp.

 

6. Children & Minors


We do not knowingly collect personal information directly from children under the age of 16. All inquiries and communications must be made by a parent or guardian.


7. External Links


Our Site may contain links to third-party websites. We are not responsible for their content, privacy practices, or data handling. We encourage you to review their privacy policies before providing personal information.


8. Retention of Information


We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once no longer required, information is securely deleted or anonymized.


9. Updates to This Policy


We may update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with the revised “Last Updated” date.


10. Contact Us


For questions about this Privacy Policy or to exercise your privacy rights, please contact:


Seaborn Health
4773 Yonge Street, Suite 4G
North York, ON M2N 0G2
Email: info@seabornhealth.com
Phone: (416) 227-9595

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